Our initial counselling session is 30 minutes, with repeat sessions lasting for 45 minutes. This duration is carefully chosen to ensure that you have enough time to explore your thoughts and feelings thoroughly, while also maintaining focus and engagement throughout the session. We believe this length allows for meaningful progress within each session, providing a balance that accommodates the complexities of your experiences and the therapeutic process.

At Enhance Life, the confidentiality of your sessions is paramount. Everything discussed within your counselling sessions is held in the strictest confidence. This commitment to privacy creates a safe and trusting therapeutic environment, allowing you to explore and express your thoughts and feelings openly.

The number of sessions required varies widely among individuals, as it depends on your unique progress and goals. We approach therapy as a personalized journey, without a predetermined number of sessions. It's about moving at a pace that feels right for you and making decisions together on the continuation of therapy based on your evolving needs and achievements. This flexible approach ensures that therapy is tailored to your personal journey towards wellness.

Our cancellation policy is designed with flexibility and fairness in mind. If you need to cancel your appointment, please give us more than 24 hours notice to avoid any fees. Cancellations made less than 24 hours in advance will incur a 50% fee of the session cost, and if the cancellation is within an hour of the appointment, the full session price will be charged. To cancel, please contact us directly at 07841 700124

For session payments you can pay online using a card through Stripe, ensuring a secure and straightforward transaction process or we accept cash payments if you prefer. These flexible payment methods are designed to make the process as easy as possible for you.

We primarily recommend in-person sessions for their enhanced personal interaction and effectiveness. However, understanding the need for flexibility, we also offer online sessions via Zoom. This option ensures that no matter your circumstances, you can access the support you need in a way that suits you best.